Quality Service
At PB Design we believe in more than just offering a quality product at a good price, we also believe in offering the right service. We want to give you the assurance that your power requirements are in the right hands, both pre and post sale, hence our moto PowerAssurance.
For over 40 years we have understood that each customer’s requirements are different. Whether this is a one-off project or a multi-million pound framework, we are here to guide you through the design and purchasing process. Our charger systems are vital in ensuring a solid and reliable backup for your application, hence we only work with the leading battery manufacturers.
Pre & Post Sales Service
Our application sales team are on hand to lead you through the sizing process. It is important for backup autonomy that the battery and charger are sized correctly. We design and sell the charger systems as a system, with the charger and batteries going hand-in-hand. This will allow us to size up both the battery and charger correctly, provide the correct connecting links and setup the charger to your requirements before it leaves the factory.
During the purchasing process we believe in regular contact. Once a production slot has been secured you will be notified 2-3 weeks beforehand that your product is going into production. If there are any changes to your delivery schedule, our customer services team are on hand to deal with this.
Post sales our service team can offer installation and commissioning. Our products are designed for long life, but batteries will have a finite life. During the life of your product we can offer replacement batteries. We can even install the new batteries and take away the old ensuring that the batteries are correctly disposed in line with industry policy. Much like any other pieces of equipment, maintenance is important and our service team can offer regular, scheduled maintenance. This will ensure that the power you need is there when you need it.
Our Approach
To satisfy customer requirements for static DC & AC standby power in selected markets
Supported by personal & responsive customer service – the foundation for a good working relationship
Maintaining high levels of engagement within an employee-owned business
Whilst maintaining all regulatory and customer requirements.
Resulting in success for our customers, suppliers, employees and stakeholders
Contributing to the well-being of the wider community